1. Room thermostat - if this is set low this will not let the heating come on - it should be set at bwteen 19-21 degrees please check this first as this is the most common cause for heating problems being reported at the beginning the the cold weather - you will be charged our standard call out if this has not been checked first

 

2. thermostatic radiator valves (TRV's)- in some installations each radiator has a thermostat on it - this will control the heating room by room - don't be surprised if your radiator is off and all the others are on - is your room actually cold - your room may face South

 

3. if the thermostats are covered by clothes, towels etc they will get hot and turn the heat off - check that rooms stats and TRV's are not covered

 

4. if the radiator is hot at the bottom but cold at the top the system needs attention -THIS MUST BE DONE BY MARSTONS. 80% of our systems are pressureised and bleeding is inappropriate