You’ll be pleased to hear that we don’t charge any moving-in fees, with the cost of the inventory and admin all taken care of by us. To hold the property for you while we check your references we take a maximum of £300 holding deposit (depending on the monthly rental amount of your property), which is taken off your five week deposit when you move into the property. If you pull out or your references are not satisfactory, this is refundable.
We ask for a deposit of 5 weeks’ rent, which we hold in a Government-approved scheme called the Deposit Protection Scheme (DPS), so that it’s secure and protected for the duration of your tenancy.
On moving-in day, we’ll meet you at the property to hand over the keys, take meter readings and make sure you know where everything is. Our independent inventory clerk will have prepared a recent inventory ready for you to check and sign.
If you should have a problem when living in a one of our properties, our in-house maintenance team are at hand. They know each building inside out, so they can get things fixed quickly and efficiently. You don’t even need to take time off work to wait in for them, as they are all trusted contractors or Marston Properties employees.
There are no fees to pay when you renew your tenancy with us. Your deposit will be returned to you when you leave, providing of course that your rental payments are up-to-date and that the property has been returned in the same condition as when it was handed over to you.
Replacing a sharer
If anyone in the property leaves and you choose to replace them with a new sharer, we charge £50 per applicant to create replacement tenancy agreements and to check new references. Should the new sharer leave within six months then they may have to pay a £400 administration charge to cover the cost of re-assigning their tenancy.